Help & Support
Frequently Asked Questions
Answers to common questions about shopping with Wayward State.
Payments
What payment methods do you accept?
Answer pending — payment methods are not confirmed yet.
Is it safe to pay on the site?
Answer pending — payment security details are not confirmed yet.
Shipping
How long does delivery take?
Answer pending — delivery times are not confirmed yet.
How much does shipping cost?
Answer pending — shipping costs are not confirmed yet.
Do you ship internationally?
Answer pending — shipping destinations are not confirmed yet.
Returns
What is your returns policy?
Answer pending — the returns policy is not confirmed yet.
How do I start a return?
Answer pending — the returns process is not confirmed yet.
Exchanges
Can I exchange an item?
Answer pending — the exchanges policy is not confirmed yet.
Sizing
How do I find my size?
Answer pending — a size guide is not confirmed yet.
Are sizes true to fit?
Answer pending — fit guidance is not confirmed yet.
Common Questions
Do I need an account to order?
No. You can browse, add items to your bag, and check out without signing in. Signing in keeps your wishlist and order history connected to your account.
How do I track my order?
Sign in and open your order history. Each order shows its current status.
How do I save an item for later?
Open a product page, choose your size and colour, then select the wishlist button. Your saved items are listed on the Wishlist page.
How do I contact Wayward State?
Use the Contact page — you'll find it under Customer Care in the footer.